Eric B Obd

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 Verified Reviewer | map-marker Courbevoie, Ile-De-France
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#4478030 
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Ask a question about my order

ThePhotoStick - Ask a question about my order
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I've ordered your PhotoStick of 64 Go on 25/02/2023 for back-up my pics and video from my Iphone6s and it doesn't work in spite of the download of your application on my mobile and the following of your advices. I've paid you 105,58 for that. Impossible to get view of my pics on your application at the step 4 of your procedure. So I've send you back my PhotoStick just before the delay of 30 days to your German agence to get back my payment. I'm very disappointed to haven't find a technical support in France to help me and to find a solution with your product. Above all, I've never got an invoice from your company that it's no serious for me in spite of your big ads on the social networks. So thank you to reply me as soon as possible to make sure you would get back your product and to forget you. If it's not the case, I would signal you on the Net. Eric Bresson. Tel : +336******** eric_bresson@***.com
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Loss:
$80
Pros:
  • It would be very easy to use
Cons:
  • It does not fit my apple iphone

Preferred solution: Full refund

User's recommendation: Right now I never recommend you !

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Sherrie M Wyh
map-marker Kolkata, West Bengal
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#5078822 
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I can’t get anyone to talk to me

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1.0
They did not send the Omni photo Jack, they only sent the stick. When is the Omni Photo Jack coming.
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Loss:
$150
Cons:
  • It does not work unless they send you the product shown

Preferred solution: Full refund

User's recommendation: DO NOT BUY; ITS A SCAM

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Anonymous
map-marker Rotterdam, South Holland
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#5189054 
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Veronique.13@***.nl

Hallo ik mevrouw Veronique Braam heb hier bij jullie van de week dat kleine dingetje foto tek besteld dan dus nu vraag ik mezelf dan af waar dat ergens dan blijft mijn bestelling dan.maar goed ik hoop jullie er dan nog over te horen dan.met vriendelijke groeten hier van mevrouw Veronique Braam.
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William C Mpi

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#4883367 
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Ordered the wrong stick

ThePhotoStick - Ordered the wrong stick
I need to return the order I just received yesterday 7/32/23 and have you send me the photo stick Omni which is what I thought I had ordered. I received the Photo Stick 128. Please tell me how to go about this process. My email is poppywlc @***.com
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Preferred solution: The Photo Stick Omni 128

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Anonymous
map-marker Rocklin, California
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#5052386 
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Photostick use in iphone

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5.0
to back up photos from iPhone, but my phone would not recognize my photo stick. I went to customer service online help chat. They emailed me the instructions and waited till i tried them, and it worked.Very satisfied with Omni the photo stick chat help.
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Jane H Htu
map-marker Berlin, Pennsylvania
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#4990093 
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Never received photosticks. Couldn’t get a person to talk to on the phone!

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1.0
Ordered photosticks and my credit card was charged on August 2nd. I called the phone number on the credit card invoice and couldnt get a person to talk to. Recording advised me to send e-mail but did not give me the address.
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User's recommendation: Don’t buy from this company!

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Alex P Bya

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 Verified Reviewer | map-marker Pflugerville, Texas
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#4846027 
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Super lousy support after the purchase. No up front info about only on line support.

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1.0
I asked about the need or purpose of the device advertised as "Omni" and if it was needed to activate the Photo Stick. No published information is available.
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User's recommendation: Either tell thet tech support is only available on line OR establish a toll free number.

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Mical S

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#4821419 
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Need to return for full refund

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2.3
Updated by user Jul 18, 2023

I connected Photostick and UTUBE to get a refund for this product today. Will update my my review when I hear more.

Original review Jul 18, 2023
The photostick omni that I purchased from you is an awful product! It doesn't work the way it was shown on the advertisement. I slow and *** download time! I purchased this product with PayPal and I would like a full refund. Thank you.
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Loss:
$106
Pros:
  • Quick shipping
Cons:
  • Bad product
  • Does not work as advertised

Preferred solution: Full refund

User's recommendation: Do NOT purchase this product!!!!!!

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Sherrie M Wyh
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#5078768 
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I can't get it to work. I need to talk to someone

I ordered 2 - 128 GB; I did not get the photo connector to put on my photo stick to download pictures.
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Corlis B

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#4817514 
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Backing up photos is not working

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1.0
No competent tech support. Photostick is not working. I explained to rep via chat that the stick is flashing red. He referred me to a website that didnt exist. What a waste of money and time.
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Loss:
$42
Cons:
  • Does not work

Preferred solution: Full refund

User's recommendation: Don’t trust this company. No tech support to assist with problems.

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Jerry L Lgt

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 Verified Reviewer | map-marker Cedar Rapids, Iowa
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#4952496 
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Sucks

Bought a unit and when plugged into my MAC it said broken, remove. Received a replacement and the results were the same
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Kerry J Igb
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#5023811 
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Techical support

Need live agent on phone to walk me through using photostick omni on my android phone and my mac mini computer
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Corlis B

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 Verified Reviewer | map-marker Southfield, Michigan
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#4796346 
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Horrible customer service

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1.0
Tried tech support. Tech was incompetent. Product not working on my iphone14. Waste of money. I tried several times to reach tech support for assistance. No luck.
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User's recommendation: Don’t waste your money

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Brenda A Euw

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#4815895 
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Purchased the wrong PhotoStick

I purchased the wrong Photo Stick. I have the yellow 2.0 PhotoStick. It will not work with my iPhone 11. Do you have an adapter for the PhotonStick I have or do I need to make a return and reorder?
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Preferred solution: The right Photo Stick that will work with my iPhone 11.

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Anonymous
map-marker Melbourne, Victoria
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#4824016 
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Not working

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1.0
Not being able to save my photos or documents it seems simple but when l plug it into my Oppo phone it doesn't light up
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User's recommendation: No help available

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